Proud Partnerships
Part of this success stems from strategic partnerships with some of the leading names in automation. These include FANUC, Siemens, and Cognex, to name a few, all of which contribute to MESH Automation's reputation for quality and dependability. But with automation comes the equally important need to bring products and materials to and from the machine tool, packing station, or inspection system, and do so without fail.
For this critical task, MESH depends on a supplier with equivalent recognition throughout the industry: NORD DRIVESYSTEMS. “I like to tell people that, even though we build conveyors, we're not a conveyor company,” says London. “Still, we make a lot of them, and pretty much all are located within 30 feet or so of a robot.”
For the past three years, he adds, each of these conveyors has used NORD
helical worm gear motors
to move whatever’s sitting on top of it.
This particular partnership began thanks to a COVID-induced supply chain disruption; after MESH Automation’s previous gearmotor supplier ran into inventory problems, London and his team reached out to their distributor, Motion Automation Intelligence of Birmingham. The sales representative there suggested they give NORD a try. Unfortunately, the very first shipment hit a snag—the motors arrived damaged in transit.
"That's when I knew NORD would be a good company to work with," London says. “Their standard lead time was six weeks at the time, but they were able to deliver replacement motors in just two, keeping us on schedule. That told me a lot about their emphasis on customer service.”
This support level continues to this day. In one recent example, a MESH apprentice accidentally wired three motors incorrectly, causing them to burn out during startup. After being notified of the situation, NORD's Charlotte plant prepared replacements within a few hours, allowing a MESH project manager to pick them up that afternoon. "That was a big deal for us, and it reinforced what I already knew: NORD DRIVESYSTEMS is a solid company, as is our relationship with them," London says.