Digital Ordering

Place an Order With NORD Simply and Efficiently

Utilize NORD's digital tools to track, ship, and configure orders.

The myNORD Online Customer Portal

The myNORD Online Customer Portal is used to help simplify joint business processes and provides smooth, secure, effortless collaboration between parties.

At NORD, we're continuously working to make out digial solutions more transparent and efficient. It's because of this that the myNORD Online Customer Portal will become an eBusiness platform all its own.

Configure and Order Drives Online

With myNORD, you have access to the entire NORD product portfolio. From motors and gear units to drive electronics for control cabinet installation or decentralized use, you can simplify your processes and order your drive technology directly on myNORD.

Go To The myNORD Dashboard

EDI – Electronic Data Interchange

EDI is a paperless, electronic data exchange between parties. When electronic data is being transferred, the data is structured and formatted according to uniform international standards, and can contain information on products and processes.

Available Process Types

NORD customers can utilize an EDI interface for electronic transmission of the following process types:

  • Incoming orders (ORDERS)
  • Outgoing order response (ORDRSP)
  • Outgoing despatch advices (DESADV)
  • Outgoing invoices (INVOIC)

Other processes are checked and implemented upon request.

With EDI, NORD Customers:

  • Avoid data duplication
  • Process incoming data automatically
  • Can share information fast and decrease order processing times
  • Can transfer data through standardized, uniform interface

Electronic Data Exchange with NORD

Get in touch with NORD and learn more about how to set up an EDI interface for paperless, electronic data transfer on everything from ordering to invoicing. Automate orders for NORD products, avoid entry errors, and reduce your processing times.

Support From Start To Finish

Product Selection and Engineering Support

NORD offers comprehensive support and will work with you to help you select the drive solution that suits you best. Our experts have detailed industry knowledge and can provide engineering support on a wide variety of applications.

  • Offer and price calculation
  • Easy deadline tracking
  • Real-time information on order and delivery status
  • Assets such as CAD data and library files for variable frequency drives
  • NORDCON commissioning and parameterization software

Global Logistics

NORD's global support network offers short delivery times, expert customer service, and rapid on-site service to all customers. NORD's supply chain ensures you'll get what you need, when you need it.

Commissioning

Whether you need individual drive components or complete drive systems, NORD's custom commissioning packages allow you to customize your drives in a way that works for you.

Commissioning

Spare Parts and Spare Parts Management

Fast delivery of spare parts
Failures and technical problems cost time and money. That's why NORD offers 24/7/365 emergency breakdown services for spare parts, replacement drives, and technical support. NORD experts will work with you to get your machines back up and running as quickly as possible.

Spare Parts